What Our Support Service Covers

We only support our Products, sold on sarahsidea.com. Our Support Service includes assistance with Products, configuration, and use. If you need help setting up or shopping, please first check the documentation and FAQs. Your question might have been answered already. If it hasn’t, please submit a support ticket.

Retired products are supported until your subscription expires. If you spot a fatal error in the code and are using the latest versions of all code on your website, please submit a ticket at our Helpdesk.